FAQ

Every question
we actually get asked.

Product, LinkedIn safety, AI, pricing, roadmap — everything's here, sorted by category. If your question isn't here, email us — we reply within 24h.

If your question isn't here, email us: [email protected]

🚀 The product

A LinkedIn prospecting platform combining outbound campaigns (import from LinkedIn, Sales Navigator, CSV or CRM + multi-touch sequences) and a conversational inbox driven by an AI that writes in your style. The goal: turn LinkedIn into a qualified-meetings machine, without templates or spam.

The difference is philosophical. Most tools optimize for volume: more messages, more sequenced prospects. We optimize for conversion to conversation: fewer messages, but messages that get replies. Concretely: Voice Cloning (the AI speaks like you), AI Inbox (replies handled in autopilot or review), Smart Limits (we protect your account rather than burn it out).

Two options. Option 1 — cloning: provide 5–10 messages you've already written (or we scan your LinkedIn conversations). The AI analyzes your vocabulary, transition phrases, sentence length, tone (formal/casual), punctuation habits. Option 2 — manual setup: configure your voice directly (tone, length, favorite phrases, emojis) without any history needed. It then generates messages that sound like you — not like a bot. The more you use Barel, the more it refines your patterns.

Yes, in Auto Mode. But you can also enable Review Mode: the AI drafts a suggestion and you validate in 1 click (or edit). You can mix both per conversation, per campaign, or per business. And you can always step into a conversation to take over manually.

A 0–100 score assigned to each ongoing conversation. It combines conversational signals (buying language, specific questions, pricing requests) and behavioral signals (reply speed, message length). Above 80, we tag it as "hot lead" and ping you so you can step in.

Selling multiple services (SaaS + agency + training)? Create one Business per offer. Each has its own ICP, sequence, voice (cloned from your conversations or set manually), Smart Limits. You run it all from a single LinkedIn account. The AI automatically switches context based on the Business linked to the conversation.

🛡️ Security & LinkedIn accounts

No, except in extreme abuse. Our Smart Limits are dynamically calibrated to your account (age, history, activity, Health Score) and ensure we stay always under LinkedIn thresholds — volumes auto-adjust regardless of plan. We use a dedicated IP per account (no shared pool), simulate human behavior (random pauses, variable rhythm, time windows). Our philosophy: quality > volume. 18 months of beta, 200+ accounts, 0 bans.

Via a browser extension (Chrome/Brave/Edge) that connects once and opens a server-side session. No password stored on our end. Connection is revocable anytime from your dashboard.

Yes. Cloudflare hosting (global CDN, edge network), GDPR-compliant, AES-256 encryption at rest and TLS 1.3 in transit. Daily encrypted backups, 30-day retention. Annual internal security audits. See our privacy policy.

No, never. Your Voice Cloning is isolated to your workspace and serves only you. Your prospects' LinkedIn conversations are never aggregated into a global model. This is a contractual commitment (Terms article 7).

We track LinkedIn closely (API changes, new limits, anti-bot detection). Our infrastructure is updated continuously. For major changes, we adapt within 48h. If a feature becomes impossible, we refund pro-rata, no questions asked.

💳 Pricing & trial

You pick a plan, enter your card (to avoid throwaway accounts), and access 100% of the plan's features for 7 days. No charge before the trial ends. Cancel before day 7 and nothing is billed.

No. The displayed price covers everything: AI, LinkedIn sends, Sales Navigator scraping, enrichment when available, storage, support. The only extras are additional LinkedIn accounts on the Agency plan (+$49/account).

Yes. Upgrade: the difference is pro-rated, charged immediately. Downgrade: credit applied to the next cycle. Cancel: 1 click from the dashboard, no email needed. Access is kept until the end of the paid period.

Yes, with 20% off on all plans. Beta testers keep an additional 30% lifetime discount on Pro and above.

Credit card (Visa, Mastercard, Amex) on all plans. SEPA debit and annual wire available from the Scale plan.

🤖 AI & writing

A combination of open-source models fine-tuned on B2B prospecting data + proprietary models for Voice Cloning. We switch between providers per task (generation, classification, scoring) to optimize quality/cost/latency.

Yes: English, French, Spanish, German, Italian, Dutch, Portuguese. The AI auto-detects the prospect's language and replies in that language, keeping your style.

That's exactly the point of Voice Cloning. The AI mirrors your writing patterns, so a human shouldn't be able to tell. For automated AI detectors (rare on B2B LinkedIn), we optimize to minimize typical signals. But we don't guarantee absolute "undetectability" — the main goal is message quality, not concealment.

Yes. Each Business has a brief (ICP, value prop, tone, topics to avoid, good-message examples). The AI references it for every generation. You can also leave ad-hoc instructions per campaign (e.g., "Emphasize 6-month ROI rather than features").

🗺️ Roadmap & team

Yes, on Scale and Agency plans. The API lets you integrate Barel with your CRM (HubSpot, Pipedrive, Notion, Airtable), Make/Zapier automations, or an internal dashboard. Webhooks also available (hot lead, meeting booked, conversation ended).

Cold email is on the roadmap (Q3 2026), to orchestrate LinkedIn + email multi-channel sequences with the same AI and Voice Cloning. WhatsApp Business is further out — we're waiting for the official API ecosystem to mature.

Not for now. We use and contribute to open-source projects (especially on infra and AI), but the product itself stays proprietary. We're open to publishing specific components if the community asks.

Email us at [email protected], or use the "Suggestion" button in your dashboard. We read all of them. Beta testers get access to a private Slack channel to propose and vote.

Got a question or an idea?

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